How long does shipping take?
Allow us 3-5 business days to process your order and another 2-4 days for your package to arrive. These times may increase during sales and holidays. Weekends and holidays are not regarded as a business days.
What do I do if my package is missing?
There is an option at checkout for shipping insurance. If you add shipping protection to your order, you are able to file a claim and receive another package. If you do not add shipping protection to your order at checkout, we are NOT responsible for your package. If you provide the wrong shipping address, we are not responsible for lost items.
What is recommended for dry hair?
Our Vanilla Butter and Hair Potion are recommended for dry hair. These products will keep your hair moisturized for longer periods of time. They are type-4 friendly. Make sure to apply these products to damp/wet hair.
Can I return an order?
Unfortunately, we do not accept returns. Due to the nature of our products and items, returns are not possible.